• SYRO does not cover international customs and VAT taxes!

  • International shipping rates via USPS in USD

    • Canada - $44

    • France - $57

    • United Kingdom - $70

    • Australia - $70

    • All other countries - $65



  1. Place your shoes inside a shipping box.

  2. Address your package to:

    SYRO Returns Dept.
    296 Grove Street #2
    Brooklyn, NY 11237

  3. Take your package to a carrier of your choice and pay for return shipping. Or email HELLO@SHOPSYRO.COM to request a pre-paid shipping label (USA orders only) that will be deducted from your refund.

  4. Hang tight… It may take some time to arrive at our warehouse.

  5. Return is inspected, and refund is processed! Email confirmation is sent.
    Credit is returned to your account within 3-5 business days, depending on your bank.

  • Please try your shoes on a carpeted surface to avoid damage!

    • Shoes must be returned in brand-new condition within 30 days of shipping. Worn shoes cannot be refunded and will be shipped back to the customer.

  • SYRO is unable to refund shipping costs and international customs taxes.

    • Check with your customs office to request a refund on any import fees.